Refund policy

At [Shahbaztraders], customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

1. Return Window

  • You have 7 days from the date of delivery to request a return or exchange.

2. Eligibility Criteria

  • Item must be unused, unworn, and in its original condition.

  • Must be in original packaging with all tags attached.

  • Proof of purchase or Order ID is required.

3. Damaged or Incorrect Products

  • If you receive a damaged, defective, or incorrect item, contact us within 24–48 hours with photos/videos. We will send a replacement or issue a full refund at no extra cost.

4. Non-Returnable Items

  • Custom orders, final sale items, or hygiene-sensitive goods.

5. Return Process

  • Contact support via Email or WhatsApp with your Order ID and reason for return.

  • Pack the item securely and ship it back to our return address after approval.

  • Upon inspection, we will notify you of your refund or exchange status.

6. Refunds

  • Approved refunds will be processed via bank transfer, store credit, or original payment method within 3–5 business days.

  • Shipping fees are non-refundable unless the return is due to our error.

Contact Us

  • Email: [tradingssltrading@gmail.com]

  • WhatsApp / Phone: [03004717429]

  • Address: [Lahore/Pakistan]